Frequently Asked Questions

Everything you need to know about protecting your tech.

Are SUPCASE cases military-grade drop tested?

Yes, our flagship Unicorn Beetle Pro series exceeds MIL-STD-810G 516.6 standards, providing 360-degree protection against drops, shocks, and impacts.

Does the built-in screen protector affect touch sensitivity?

Our integrated screen protectors are engineered for high-definition clarity and full touch sensitivity, ensuring your device remains responsive while staying protected.

How long does shipping take within the United States?

Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout for those who need protection for their devices sooner.

What is your return policy?

We offer a 30-day money-back guarantee on all items purchased directly from our store. Products must be returned in their original packaging and in like-new condition.

Do your cases support wireless charging?

Most SUPCASE models are designed to be thin enough to support wireless charging and MagSafe accessories without needing to remove the case.

How do I verify that I am buying an authentic SUPCASE product?

To ensure authenticity and warranty coverage, only purchase from our official website or our authorized storefronts on major marketplaces like Amazon.