Returns & Exchanges

At SUPCASE, we stand by the durability of our products and offer a 30-day return policy for any items that do not meet your expectations. Whether you need a different model or a full refund, our streamlined process ensures your electronic accessories are covered.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to return.

• 2.
  Prepare the Package

  Securely place the item in its original packaging, ensuring all protective layers and accessories are included to prevent damage during transit.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided by our system and affix it clearly to the outside of your return package.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned device case, we will process your refund or exchange within 5-7 business days to your original payment method.